Home Legal bits How do I delete my Atoa account?

How do I delete my Atoa account?

Last updated on Mar 25, 2024

To delete your account, please get in touch with our Support Team at hello@paywithatoa.co.uk with the email subject title "Account Deletion Request".

We'll need you to provide the following details:

  1. Are you a Merchant or Consumer user?

  2. Your Name

  3. Phone Number

  4. Name of Business (if applicable)

Our UK-based care team will aim to get back to you within one business day (excluding UK Public Holidays). Please note that we may be required to retain some transactional data for Anti-Money Laundering purposes.

Finally, we'd love your feedback on why you are deleting your account. This will help us improve our service, and we hope to see you again in the future.