Atoa Payments Help Center

What are the steps to issue a refund for a payment?

To issue a refund: access the ‘Payments’ section on your dashboard, select the payment, click ‘Refund Amount’, choose the refund type, enter the customer's bank account details, and hit ‘Continue’ to confirm.

Still need a hand?

Our support assistant answers instantly, any time of day — and connects you to a human whenever you need one.