How do I add my logo and brand colours to Atoa payments?
Custom branding puts your own logo, colours and business name on the pages your customers see when they pay you. Available to Growth and Advanced Add-on users; upgrade from Basic on our pricing page.
What can I customise?
- Your logo
- Your brand colour
- The business name shown to customers
Where does it appear?
- The Atoa payment page customers open from a link or QR code
- Payment links and Payment Pages
- The payment confirmation shown after paying
How do I set it up?
- Go to Add-ons in the left-hand menu and select Custom branding.
- Upload your logo, pick your brand colour and enter your business name.
- Check the preview, then save.
What happens next?
Atoa's compliance team reviews your branding to make sure it represents your business and doesn't impersonate another company. This usually takes 1 to 2 working days. Once approved, your branding shows on every payment page and link.
If it's declined, it's usually because the logo or name could be mistaken for another business. Update it and save again, or contact us at hello@paywithatoa.co.uk.
FAQs
Are there logo file rules?
No fixed format or size. Use a clear version of your own logo; the only check is that it isn't another company's.
Can I change or remove my branding later?
Yes. Update it in Add-ons, Custom branding (changes go through the same review), or switch it off to return to the standard Atoa page.
Does this change the SMS sender name too?
No. That's a separate add-on