You can edit your bank account details directly from your Atoa account settings.
Go to Settings and select Manage Bank Accounts. Click the three dots under the Action column next to the account you want to update, then click Edit. Make your changes and click Update details.
How do I add a new bank account?
You can add a new bank account from the same page.
Go to Settings, select Manage Bank Accounts, and click the Add Bank Account button. Enter your new account details and click Add bank account.
If you want this new account to receive billing payments, make sure you tick the box that says: Use this account for billing. All following transactions will then be paid into the new account.
Can I have more than one bank account on my Atoa account?
Yes. You can save multiple bank accounts at once and choose which account to use for receiving payments and which to use for billing.
FAQs
What should I do if I'm switching to a new bank account?
If you're adding a new bank account and removing an old one, make sure you enable the new account for billing before deleting the old one. This ensures you don't miss any bill payments during the switch.
Do I need to register my bank account under my business name?
Yes, if you are a Limited Company or a charity. Your connected bank account must be registered under your business or charity name, not a personal name.
What if my bank account details are showing as invalid?
Double-check that you've entered the correct sort code and account number. A small typo is the most common cause of an invalid details message. Correct the details and try again.
If you run into any issues that can't be resolved from your settings, contact us at hello@paywithatoa.co.uk and we'll help you get it sorted.