Atoa Help Center
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Your questions, answered.
Help and support
My Atoa Business account application was declined
I paid for something I didn't receive, can I get a refund?
How to close your Atoa account
Can I follow Atoa on social media for updates?
What happens if there is a dispute with my transaction?
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How to use instant payments in your business.
Payments
How to use Atoa for payments
How QR code receipt payments work
How payment links work
How invoice payments work
How to refund customers with Atoa
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Your step-by-step guide to card payments on the PAX A920 Pro.
Devices
Getting started with my card terminal
Connecting to Wi-Fi on your A920 Pro
Voiding and refund card payments
How do I generate a end of day card report?
How to enable tips and split bills
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We're more than just payments. Find out what else Atoa can do.
Features
How can Google Reviews help my business with Atoa?
How to collect tips on Atoa
How to add and manage employees on Atoa
How do bulk payment links work?
How to create a custom role for your staff?
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How to use Atoa with your accountancy software, POS, and more.
Integrations
Can I use Atoa with my point-of-sale system?
Can I use Atoa for e-commerce payments?
Does Atoa integrate with accounting software like Xero, Sage, or QuickBooks?
How to connect Atoa and Xero for instant invoice payments
How to connect Atoa with Epos Now
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Basic information about the Atoa app and dashboard.
Getting started
What is Atoa, and how does it work?
Is Atoa secure?
Does the customer need to download an app to pay with Atoa?
How to order in-store QR codes
Can I use Atoa as a sole trader?
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Frequently asked questions regarding our end of day settlement product for larger businesses.
Payouts (End of Day)
What is Payouts?
I have a question regarding a specific payout?
How do I issue a refund to a customer?
How do I sign up for payouts?
Why do I need the Payouts feature to use Atoa with Shopify?
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Essential legal information.
Legal and compliance
Is Atoa FCA authorised?
Data Subject Access Requests
How can I make a complaint?
Shopping on Facebook Marketplace
Iβve paid for goods using Atoa which I havenβt received
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Information on setting up your Atoa account.
Account
How do I manage my Atoa account?
How to verify your business on Atoa
Does Atoa charge a minimum fee?
My account has been suspended. How do I reactivate it?Β
How do I change my linked bank account?
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How Atoa works for different types of businesses.
Industry specific
Using Atoa in hair and beauty businesses
Using Atoa in your automotive business
Using Atoa in bars and restaurants
Can I use Atoa for my Facebook Marketplace or Gumtree business?
Using Atoa in clinics and healthcare practices