Home Payments Does the customer need to download an app to pay with Atoa?

Does the customer need to download an app to pay with Atoa?

Last updated on Apr 09, 2024

To pay using Atoa, the customer needs a mobile phone with a banking app registered on it. Atoa payments are automatically opened in the smartphone browser.

After a customer pays with Atoa, they will automatically receive an e-receipt in their browser, which they can download and save.

Customers don't need the Atoa Pay app to make a payment. However, if your customer already has the Atoa Pay app on their smartphone, they can pay using their linked bank details. After each payment, they will also receive a digital scratchcard to win between £0 and £5 in cashback. Atoa Pay also gives customers the chance to earn cashback rewards when they complete challenges.

If the customer forgets their phone, an alternative payment method should be offered to them.