To pay using Atoa, the customer needs a mobile phone with a banking app registered on it. Atoa payments are automatically opened in the smartphone browser.
After a customer pays with Atoa, they will automatically receive an e-receipt in their browser, which they can download and save.
Customers don't need the Atoa Pay app to make a payment. However, if your customer already has the Atoa Pay app on their smartphone, they can pay using their linked bank details.
If the customer forgets their phone, an alternative payment method should be offered to them.