Yes. Security is built into every payment made through Atoa.
When customers pay using Pay by Bank, the payment is authorised directly in their own banking app. Before approving the transaction, the customer confirms it using their bank’s security checks, such as Face ID, fingerprint, or their banking passcode. This means sensitive details like bank credentials are never shared with the business or with Atoa.
Atoa also supports card payments (Visa and Mastercard). Card transactions are processed through secure card networks and follow industry-standard protections and encryption used across the global payments ecosystem.
For Pay by Bank payments, Atoa uses the UK’s Faster Payments network. Faster Payments is the same infrastructure used by UK banks for everyday transfers, including salary payments. The network is regulated and monitored by UK Financial Conduct Authority. Payments move directly between the customer’s bank and the business’s bank account.
Pay by Bank payments also do not support traditional chargebacks, which can provide additional protection for businesses against disputed payments.
By combining secure bank authentication, trusted payment networks, and strong regulatory standards, Atoa provides businesses with a safe and reliable way to accept both Pay by Bank and card payments.