Features

How do I turn on my notifications for the Atoa Business dashboard?

In order to receive notifications, please enable them on your dashboard by following: My Account==>Settings==> press the toggle to enable notifications. After doing this, if you are still unable to receive notifications the issue will be your browser settings. 1. If you are on Windows can you please click on the Bell icon beside your browser and turn notifications to "on" or click "allow" if your browser asks you to "Show notifications". 2. If you are on Mac can you please click the dial icon to the left of the web address and turn the Notifications toggle to "on". After this has done, refresh your browser and log back into the dashboard.

How do I view previous payments and analytics?

If you want to see how many payments your business has accepted with Atoa for the day, you can view your daily and weekly analytics. Head to My Account, then Analytics, to view your transaction history. This section also displays the number of payments you have taken, how many customers you have served and the average payment value.

Can I accept tips on Atoa?

Everyone loves a tip! As a business owner, you can increase your takings by 5-10% by collecting them when you accept payments with Atoa. Step 1: Switch tips on Open your Atoa app and tap 'Tips' on the homepage. Slide the 'Allow Tips' toggle on, then tap 'Enable'. It's that easy! Step 2: Set tip preferences Looking for suggested tip amounts? Use 'Quick Tips'. You can customise the values. Do you prefer customers to choose how much they leave? Toggle on 'Allow Custom Tip'. Don't forget to press the "Save Changes" button when you're done. Step 3: Check your tip history Under 'Tips' on the homepage, see your daily total. Tap the arrow to view tips for each payment. Why you should choose Atoa for tips Unlike other providers, we don't charge fees for tips – you keep it all. Transparent pricing – only a max 0.6% fee billed monthly on successful transactions with no hidden costs. Find out more on how to use Atoa tips on our blog.

How do I add employees to Atoa?

You can add your staff to the Atoa app to accept payments for you. Employee requests using a QR code scan [Screenshot: Show the custom QR stand] Have your employee scan the back of your QR stand. They will enter their name, number, and email (optional). The business owner or a supervisor needs to approve the request. Add employees by scanning the app [Screenshot: Atoa app homepage with "Staff" tab highlighted] Go to the Atoa Business app homepage. Tap the "Staff" tab. Ask your staff to scan the same QR code. They will be asked to enter their details. Add employees manually [Screenshot: "Add Employee" option within the Staff tab] Tap the "Staff" tab. Select "Add Employee." Manually enter the employee's information. How to approve employee requests [Screenshot: App homepage showing pending request] Any pending employee requests will appear on your app homepage. Tap to accept or decline. Set access levels [Screenshot: Cashier/Supervisor selection] Choose "cashier" (payments only) or "supervisor" (payments and management). More details can be found on the Atoa blog.