The Google reviews feature is for Growth or Advance Add-on users.

People trust businesses with good reviews—it shows you’re reliable. We’ve made it easy to help you boost your business ratings with our new Google reviews feature. Here’s how to get started:

• Head to the ‘Add-ons’ tab on your dashboard.

• Select ‘Google reviews.’

• Click on ‘Setup Google reviews.’

• Find your business on the Google tab and click ‘Confirm Location’ to connect your account to Atoa. If you have multiple locations, just switch the location in your Atoa account to connect it to its unique Google Business Profile.

• Hit ‘Get started’ and that’s it.

How do I connect my Google account with Atoa to reply and manage my reviews in real-time?

To manage your reviews effectively, you have to first give Atoa access to your Google Business Profile. Here’s how you can do that:

• On your Google reviews page, click on ‘Authorise Google Account.

• Choose ‘Link Google Business Account’ and select the Google account linked to your Google Business Profile (not the one used for Atoa). If they’re the same, just continue with that account.

• Give Atoa access by ticking the box and clicking ‘Continue.’ And you’re set.

Now, every time someone pays, they’ll be prompted to leave a rating out of 5 and add a comment if they wish.

FAQ

Do I need to pay extra for this feature?

The Google Reviews feature is exclusive to Growth and Advanced Add-ons users.

If you’re not a Growth or Advance Add-on user, simply upgrade from the Basic plan to get the most out of this feature.