Partial payments allow customers to pay an amount less than the full total. This is useful for large transactions or when you want to collect a deposit or advance payment upfront.
How do I enable partial payments for a customer?
When creating a payment link, tick the checkbox that says ‘Allow partial payment’ just below the amount field. Once enabled, your customer will be able to choose whether to pay the full amount or a partial amount when they open the link.
How do I collect the remaining payment?
Customers can use the same payment link to make multiple payments until the full amount is paid. However, if they haven’t completed the full payment, you can send them a reminder. Here's how:
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Go to the Links tab on your menu.
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Find the payment marked as ‘Partially paid’.
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Click on it to view a summary of the amount received and the remaining balance.
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Click ‘Send Reminder’ to resend the link via SMS, email, or WhatsApp.
This gives your customer a gentle nudge to complete the payment using the same link.
FAQs
How do I know which payments have been partially paid?
In the Links tab, check the Status column for each payment. If a payment has been partially completed, it will show as ‘Partially paid’. Once the full amount is received, the status will automatically update to ‘Paid’.
Is this feature available on the Basic plan?
No, partial payments are available with the Advanced Add-on. You can explore more features included in this plan on our pricing page.