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How to verify your business on Atoa

Last updated on Sep 26, 2024

Why verify your business?

When you first sign up with Atoa, there's a £20 limit on payments. Verify your business to lift this limit and continue enjoying low processing fees.

But don’t worry, our verification process is super simple. To keep Atoa safe, we carry out a quick check of new users to confirm their identity and keep our platform safe.

What we need from you

  • A photo of your ID (passport or UK driver's licence).

  • Something that shows your business address (like a utility bill, bank statement, phone bill, council tax bill, or tax document).

  • A quick selfie so we can match it to your ID.

Can any business get verified?

We can't register small online-only businesses. You'll need to have a physical store as well as an online one and be able to prove you're trading from both.

Using Atoa to take payments on places like Facebook Marketplace isn't allowed. If you do, your account will be suspended.

Tips to make verification easy

  • Have your ID and proof of business address handy.

  • Take your selfie in a bright spot.

  • Please read the verification instructions carefully to make sure your documents are shared in the correct format.

  • Make sure each document is the original, hasn't been changed, and we can see all four corners with everything on it.

  • We might need some more details or documents to verify your business. Keep an eye out for an email or a call from our team.

Need more support with verification?

If you're stuck verifying your business or need further help, please email us at onboarding@paywithatoa.co.uk.