Home Payments
🤳

Payments

How to use instant payments in your business.
Navdeep Yadav
By Natalie Davies and 2 others
• 15 articles

How to use Atoa for payments

How Atoa payments help your business Atoa lets customers pay your business directly from their UK bank app. It's fast, secure, and much cheaper than accepting card payments. How customers pay you using Atoa Scan a QR code from your device or stand - Customers scan the Atoa QR stand or code on their device with their smartphone and are redirected to their bank app. - They confirm the payment with a quick face or fingerprint scan. - Your business receives money from the customer's payment, instantly. Click a payment link or invoice - Send the customer a secure payment link by text, WhatsApp, email or on an invoice. - The customer taps the link which opens the payment in their browser. - They're redirected to their bank app to confirm payment with a face or fingerprint scan. - Your business gets funds within seconds. Why choose Atoa over a bank transfer Atoa processes payments in seconds from your customer’s UK bank app, which can dramatically improve your business cash flow. If you’ve ever had customers send money to the wrong bank account, you’ll know how stressful it is. Atoa uses open banking powered account-to-account payments, so your money always reaches the correct account. No more waiting around or chasing finance for payment statuses, as Atoa sends you a real-time notification whenever customers pay. Most of all, accepting payments on Atoa is easy and convenient. Forget filling out complicated forms or triple-checking account details. Customers can pay securely with just a tap of a link or a scan of a QR code. Plus, it’s GDPR-compliant, with no sensitive data to store. Oh, and did we mention you’ll save up to 50% on card processing fees?

Last updated on Sep 26, 2024

How payment links work

What are payment links? SMS payment links are shareable links that let customers make payments from their devices. They make remote payments more manageable for businesses and offer convenience to customers. Why are payment links good for my business? Atoa payment links help your business get paid faster! Funds arrive as soon as your customer pays the link. You can track paid or unpaid links at a glance. Plus, you can send polite payment reminders to customers using the Atoa Business app or dashboard. How do I send a payment link using Atoa? - Log into the Atoa Business Dashboard or Atoa Business app. - Go to the "Links" icon and open "Payment Links". - Click "New Link" or "Create payment link". - Enter the amount and add an optional note (e.g., what the payment is for, customer name, reference number). Share the link with your customer using text, email, social media, or whatever works best. Can I add notes to my payment links? When you create a payment link, there's a space to add notes below the transaction amount, which customers will see when they make the payment. How can I view the notes after the payment is made? Once the payment is successful, you can view the notes by going to the transaction page and selecting the payment details. 💡 Adding notes to your payment links is a great way to manage and reference your transactions. How can I see if my links have been paid? To see their status, you can toggle between "paid" and "unpaid" links. You will also receive a notification when payment has been received. If you've got overdue payments, use the app to send friendly reminders to your customers. Find out more about using payment links on the Atoa blog.

Last updated on Sep 20, 2024

Can I accept debit card payments on Atoa?

Not directly. With Atoa, we've made payments more straightforward and convenient. Instead of card payments, we use the open banking system, which requires customers and businesses to have a valid UK bank account to use for payments. This allows funds to be sent directly from the customer's bank account into the receiving business bank account. By using the Faster Payments System, a UK government-run system (frequently used for salaries and larger transactions) we can offer businesses significant cost and time savings when compared to traditional card payments. We call this "Instant Bank Pay" but it’s also known as an account-to-account (A2A) payment or pay by bank. Our payment process is designed with businesses in mind. Customers scan a QR code in-store or click on a payment link, select their bank from the provided list, and confirm the payment in their mobile banking app. The money is then instantly transferred into the business owner's linked account, skipping the 2-3 days delay in releasing funds and saving businesses up to 50% compared to card payments. We call this “Instant Bank Pay” but it’s also known as an account-to-account (A2A) payment or pay by bank. Faster Payments is entirely secure. Every payment is processed end-to-end by UK banks. Atoa has no access to customer or business funds, and the Financial Conduct Authority monitors everything we do. European banks are subject to regulations different from those of UK bank accounts, and there is no infrastructure or mandate to allow these banks to process payments using FPS. Therefore, we are currently only able to accept payments from banks in the UK.

Last updated on Sep 26, 2024

How Atoa in-store QR code payments work

Scan, pay, go. It's that simple with Atoa's in-store QR codes. Upgrade your in-store experience, make your customers happy, and boost your bottom line with instant contactless payments. It's easier than cash and cheaper than cards. Why are Atoa in-store QR code payments good for business? - Payments are instant to keep those queues moving and the cash flowing. - Keep more of your hard-earned money with our low fees. - See your QR code transaction history in your Atoa dashboard or app. - Give your customer an easy payment experience without cash, card, or bank transfers. How to accept Atoa QR code payments in-store 1. Sign up: Create an account on the Atoa Business app or dashboard and get verified. 2. Display: Order your QR code and display it at the counter, on tables, or even on your products. 3. Customers open their phone camera and point it at the code. The Atoa payment page appears, pre-filled with the amount. They're taken to their bank app to confirm the payment with a face or fingerprint scan. 4. You get paid instantly with much lower fees than cards. How to order a new or replacement QR stand Need a new QR stand? It's on us. Read on to find out how to get your hands on one. How can I get a new QR stand? Order one for free right in the Atoa Business app or dashboard by following the steps below. 1. Go to 'My Account'. 2. Select 'QR Code settings'. 3. Tap 'Order Now' and it's yours without charge. We'll send your new QR stand straight to your business address. Can't order through the app? Email us at hello@paywithatoa.co.uk with your: - Business name - Shipping address - Registered email address Keep taking payments: While you wait for your new stand, you can still use the Atoa Business app or send payment links to your customers.

Last updated on Sep 20, 2024