Home Some Legal Bits Know Your Merchant

Know Your Merchant

Last updated on Feb 08, 2024

Atoa is committed to making payments safer for all. With that in mind, there are a few things we always tell our customers:

  • If something looks wrong, ring to confirm - If you receive an SMS payment link from a business you know that you weren't expecting, search the company's phone number online and ring that number to double-check the validity of the SMS. If you are in doubt, don't pay, and email us at hello@paywithatoa.co.uk or message our team on Live Chat (Mon-Fri 09:00-18:00 GMT).

  • Atoa does not support eCommerce payments - if you are trying to purchase off a website online and the website asks you to pay with Atoa that's against our terms of use and you should not make the payment. Atoa only support in-store and trades businesses.