It depends on how your customers pay.
-
Pay by Bank – You receive 100% of the payment upfront into your business bank account. Atoa's fees are then collected separately once a month via Direct Debit, in line with your billing cycle.
-
Card payments – Fees are deducted daily from your settlement amount. The amount that lands in your account each day is your total card takings minus the card transaction fees.
Are there any hidden fees?
No. Atoa is transparent about its pricing. The rate you're offered is the rate you pay. There are no hidden fees or surprise charges.
How do I keep track of my bill?
You can monitor your billing at any time through the Atoa app or dashboard. Your monthly invoice will reflect your current plan.
What if I think I've been billed incorrectly?
Get in touch with us at hello@paywithatoa.co.uk and we'll look into it straight away.
For details on when customer payments land in your account, see When do I get paid?