Home Devices How to update your password

How to update your password

Last updated on Oct 07, 2025

What is a password?

The default password for voiding transactions on your terminal is 9299.

For security reasons, we strongly recommend updating this to a unique code that is only known to authorised staff.

We suggest you continue to change your password on a regular basis.

How to change your Password

  1. Swipe your finger left from the right-hand side of the screen.

  2. Select Change Password.

  3. Enter "9299" in the Old Password field.

  4. Enter your new passcode in the New Password field.

  5. Re-enter the same code in the Confirm Password field.

  6. Press Submit/OK to save.

Your passcode is now updated.

I've forgotten my Password

Please have your Atoa administrator contact us via hello@paywithatoa.co.uk. We'll need your merchant name and the serial number of the relevant terminal (see the ten digit code on the back of your device).